eHarmony Review 2024

eHarmony is one of the original dating websites, with a vast US membership and hundreds of marriages to its name. So, is the original still the best if you're looking for love in the States?

Introduction to eHarmony

eHarmony is a well-known online dating site, launched by Neil Clark Warren in the United States in the year 2000.

eHarmony members know this dating app for its unique approach to matching potential partners based on compatibility.

Unlike other dating services, eHarmony uses a scientific method, called the compatibility matching system, to pair individuals.

This method is rooted in psychological principles and is designed to match users on a variety of key dimensions of compatibility.

This reputable dating site has as its main goal to help serious daters find dating success that leads to long-lasting relationships and marriages.

What To Expect With Our Review

The purpose of this eHarmony review is to take an in-depth look at eHarmony’s features and assess the overall user experience it offers.

We aim to determine just how effective the dating site is in helping individuals find compatible matches, and whether its unique scientific approach to matchmaking truly makes a difference.

We will delve into aspects such as the user interface, ease of use, the quality of matches, as well as the security measures in place to protect users.

The ultimate goal is to provide an objective and thorough analysis of this popular online dating site.

Successfully matching people since 2000.
Successfully matching people since 2000.

How Does eHarmony Work?

Signing Up

The registration process on eHarmony is a bit more detailed compared to other dating apps, but it's all in the service of finding more compatible matches.

Just as with other dating apps, you are required to enter basic details like your name, gender, location, and email address.

Following this, users are asked to complete the eHarmony compatibility quiz. This questionnaire, which is based on 29 dimensions of compatibility, includes questions related to your personal values, social style, intellect, and physicality.

While this process might take 20-30 minutes to complete, it's a one-time effort that plays a crucial role in the quality of matches you receive.

It's straightforward in the sense that the instructions are clear and easily followed, but it's more time-consuming than the sign-up processes of most other dating sites.

Unique Aspects of eHarmony's Sign-up Process

eHarmony's signup process stands out from other dating sites primarily due to its comprehensive compatibility quiz.

Not only does the eHarmony compatibility quiz dive deep into various aspects of your personality and preferences, but it's also based on a scientific approach, specifically the 29 dimensions of compatibility model.

This level of detail, while time-consuming, is unique in the online dating scene, gives you a compatibility score and contributes significantly to the accuracy of the matches.

Furthermore, this scientific approach aims to find meaningful matches for long-term relationships, which is a distinctive intention compared to the instantaneous matching system seen on most other platforms.

Mention the required information and steps involved in creating a profile.

Steps to Create a Profile on eHarmony

  1. Personal Information: The first step involves providing basic personal details such as your gender, location, and email address. You do this as part of your free basic membership.
  2. Compatibility Quiz: Next, you need to complete eHarmony's compatibility questionnaire. This questionnaire is based on 29 dimensions of compatibility and includes questions about your personal values, social style, intellect, and physicality.
  3. Profile Creation: After completing the questionnaire, you will be guided to create your profile. This includes writing a brief self-description, specifying your interests, and uploading your pictures.
  4. Preferences: In this step, you will specify your match preferences, including their age group, height, religion, etc.
  5. Review and Submit: Finally, review all the information provided and submit your profile. The eHarmony team will review it and, once approved, your profile will go live, and you can start receiving match suggestions.

Profile Creation

eHarmony profiles are in-depth and detailed, providing a comprehensive view of an individual's personality, interests, values, and preferences.

Unlike many other online dating platforms, eHarmony encourages users to provide thorough and thoughtful responses in their profiles. This includes everything from personal beliefs and core values to hobbies and lifestyle preferences.

The platform also provides room for users to express themselves through multiple-choice questions and free-form text boxes. By requiring such rich detail, eHarmony profiles offer a more accurate representation of an individual, resulting in more meaningful and compatible matches.

This level of detail also ensures that users have a good understanding of who they might be starting a conversation with, making interactions more enjoyable and fruitful.

Personality Assessment

eHarmony's Personality Assessment is an integral part of the platform's commitment to creating serious relationships. The assessment is based on key aspects of personality and compatibility, including emotional temperament, social style, cognitive mode, and physicality.

Built on psychological principles and decades of relationship research, it comprises a vast spectrum of questions designed to delve deep into an individual's character and preferences.

The responses to the Personality Assessment are used to fuel eHarmony's matchmaking algorithm. By taking into account users' personal traits and preferences, it provides highly compatible match suggestions.

This ensures that the connections formed on the platform are not just based on shared interests, but also on fundamental aspects of personality that can foster a long-term, satisfying relationship.

The comprehensive personality test, therefore, serves as a robust foundation for eHarmony's successful matchmaking process.

Unique Profile Features

eHarmony's profiles standout with their 'Compatibility Tab'. This unique feature displays a comprehensive analysis of how well you and a potential match align in the areas that matter most.

It breaks down compatibility into multiple dimensions like intelligence, altruism, romance, social values, and athleticism, to name a few.

This way, users can quickly gauge where they mesh well and where they might encounter potential tension.

Another standout feature is the 'Q&A section' where users can answer pre-set questions. This provides a creative way for users to express themselves and offers additional insight into their personalities, making profiles more engaging and informative.

Matching Algorithm

eHarmony's matching algorithm is a proprietary technology based on years of relationship research and psychological principles. It works by comparing the information from the comprehensive Personality Assessment of each user.

This includes personality traits, preferences, values, and behaviors. The algorithm then identifies the compatibility between users across multiple dimensions such as emotional temperament, social style, and physicality.

By analyzing these components, the algorithm can predict potential successful relationships and provide match suggestions accordingly.

This approach goes beyond superficial attraction, fostering connections that are deeply rooted in shared values and compatible personality traits.

It's this intricate method that sets eHarmony apart as one of the best online dating sites, offering the potential for more meaningful and lasting relationships.

Algorithm Effectiveness

The effectiveness of eHarmony's matching algorithm in suggesting compatible matches has been validated by various studies and testimonials.

The algorithm's focus on comprehensive personality traits and shared values, rather than superficial attraction or interests, makes its suggestions more suitable for those seeking a serious relationship.

The algorithm has a proven record of predicting successful relationships, with eHarmony boasting that it is responsible for nearly 4% of U.S marriages. This eHarmony marriage track record demonstrates that the algorithm’s complex calculations and analyses effectively translate into real-world compatibility and serious relationship longevity.

However, it's important to remember that individual user experience can vary, and the algorithm's effectiveness is also dependent on the accuracy of the information provided by the users during the Personality Assessment.

Use the free version to create your profile.
Use the free version to create your dating profile.

Success Stories & Stats

According to eHarmony, they attribute nearly 4% of U.S. marriages to their matching algorithm. This equates to hundreds of thousands of marriages and a divorce rate of only 3.86%, which is significantly lower than the U.S. average.

There are numerous success stories shared on their platform, with couples praising the algorithm's ability to match them with partners who share their values and goals.

For instance, Sara and John, a couple who met on eHarmony, shared their story, expressing that they were astounded by their compatibility on fundamental issues, attributing this to the Personality Assessment they completed on the platform.

They marked their five-year anniversary recently, testifying to the algorithm's efficacy in predicting long-term relationship success.

Communication Features

eHarmony offers a variety of communication tools designed to facilitate meaningful interactions between its users. Upon a successful match, users can utilize the platform's built-in messaging system, which is both user-friendly and secure, maintaining user privacy and providing an easy way to keep conversations organized.

The platform also provides a feature known as "Icebreakers," which are pre-composed messages that can be sent to potential matches to initiate conversation.

Additionally, eHarmony offers a unique feature called "Guided Communication." This feature provides users with a structured process to get to know their matches by exchanging a series of questions and answers, thereby taking the pressure off initiating conversation and allowing relationships to develop more naturally.

These communication tools combined provide a comprehensive and supportive environment for users to build connections and relationships.

These features play a crucial role in enhancing meaningful connections and interactions. The built-in messaging system ensures that users can engage in private, uninterrupted conversations, thereby building trust and intimacy.

The "Icebreakers" feature aids in overcoming the initial awkwardness that often accompanies online introductions, facilitating smoother conversations.

The "Guided Communication" feature stands out for its structured format, which encourages a deeper understanding by promoting thoughtful exchanges.

By providing prompts for discussion, it allows users to delve into their matches' perspectives and values, which is essential in forging strong, long-term connections.

These tools, when utilized effectively, can greatly increase the chances of forming meaningful relationships on the eHarmony platform.


The "Guided Communication" feature, while beneficial in promoting insightful conversations, may feel restrictive to some users, limiting spontaneity and the natural flow of conversation. It may not cater to those who prefer an open-ended form of interaction.

The effectiveness of the "Icebreakers" feature largely depends on the creativity and receptiveness of the users involved. While these features are designed to assist, they are not a guarantee for connection or compatibility.

On the other hand, a unique aspect of communication on eHarmony is the high level of control it provides to its users.

The platform allows users to determine the pace and direction of the conversation, making the communication process feel more personal and comfortable.

User Interface and Design

Overall Design

eHarmony exhibits an elegant and user-friendly interface that appeals to a wide range of users. The design is intuitive and straightforward, making it easy even for those who are not particularly tech-savvy.

The platform uses clear, legible fonts and a soft color scheme, which enhances readability and creates a soothing user experience. Navigation is seamless, with well-organized menus and buttons directing users to various features and pages.

Furthermore, the platform's responsiveness across different devices is commendable, ensuring a consistent experience whether accessed through mobile or desktop.

However, some may argue that the design lacks a modern edge compared to other dating sites.

While the functionality and user experience are undoubtedly top-notch, a design refresh could make the platform even more appealing to younger demographics.

The only dating site to use a personality questionnaire.
The only dating site to use a personality questionnaire.

Ease of Navigation & Accessibility

eHarmony has made notable strides in ensuring ease of navigation and accessibility for users across different demographics. The straightforward layout and clearly labeled sections make it convenient for users of all ages and technical abilities to navigate the platform.

The process of setting up a profile, searching for matches, and initiating communication is simple and well-guided, reducing potential hurdles, especially for older users or those new to online dating.

For the visually impaired, most parts of the website are compatible with screen readers, although there could be room for further optimization in this area.

It's also worth noting that the mobile application is compact and well designed, catering to the increasing number of users who prefer accessing the platform via their smartphones or tablets.

However, for non-English speakers, the lack of multi-language support may pose a challenge, and introducing more languages could broaden eHarmony's user base.

Mobile App Features & Functionality

The eHarmony app, available for both iOS and Android, is a compact version of the full website, maintaining a similar layout and design.

It includes essential features like profile creation, match browsing, and messaging. Notably, the app has a user-friendly navigation system, with a bottom bar for easy access to different sections like Matches, Messages, and My Profile.

Users can also see their daily match suggestions in the What If section, enabling them to explore potential partners outside their preference list.

The app also offers push notifications, allowing users to stay updated about new messages or match updates even when they're not actively using the app.

However, one feature the mobile app lacks is video chat, which could significantly enhance the user experience by enabling face-to-face communication.

Pricing - Is eHarmony Worth It?

It is completely free to join eHarmony. This free eHarmony membership (essentially it's a free trial) gives you an opportunity to create your personality profile, browse around other eHarmony users, and have a goo look around this popular online dating site.

If you want to do any more, though, you will have to pay for an eHarmony subscription.

eHarmony offers several premium membership plans to suit different budget and usage needs. The basic plan, ideal for new users, offers limited access to features such as viewing photos and sending messages.

This plan is available at a reasonable monthly price, with the option for a discounted rate for six-month subscriptions.

For users seeking a more enhanced experience, the Total Connect plan offers additional features such as viewing visitors, access to the 'What If' feature, and anonymous browsing. The price for this plan is slightly higher but offers a greater user experience.

Lastly, the Premier Plan is the most comprehensive package, offering all features available on the platform, including call and video chat options, and a profile advisor. This plan, while the most expensive, offers the most value for committed users.

Note that all plans are billed in one instalment and are non-refundable. Please visit the eHarmony website for specific pricing details.

In terms of value for money, while each plan has its merits, the best value can be found in the plan that most aligns with the user's specific needs and expectations from the online dating experience.

Trial Options & Free Features

eHarmony offers some free features to all of its users, regardless of subscription. These include the ability to take the compatibility quiz, receive matches based on your quiz responses, create your eHarmony profile.

However, communication with other users is limited unless you opt for a paid plan. Also, eHarmony occasionally offers 'Free Communication Weekends' which allow free users to message their matches without a subscription, giving potential premium users a taste of the full eHarmony experience.

Privacy and Security

eHarmony places a high emphasis on user privacy and data security. To protect personal information, eHarmony implements robust and industry-standard security measures.

These include the use of Secure Socket Layer (SSL) encryption and firewalls to secure user data from unauthorized access. eHarmony also complies with applicable data protection laws, which means user information is not shared with third parties without explicit consent.

Additionally, sensitive data like credit card details are further secured with advanced encryption techniques. In terms of privacy, eHarmony allows users to control how much information they want to display on their profiles, ensuring a certain level of confidentiality.

However, it's important for users to be aware of the information they choose to reveal in their profiles, as it's accessible to all matched members. eHarmony also offers extensive advice on safe dating practices on their website, emphasizing their commitment to user safety and security.

Safety Features & Protocols

eHarmony has put in place several safety features and protocols to ensure user protection.

Most notably, the platform offers a feature known as "SecureCall," enabling users to make anonymous phone calls to their matches.

This feature helps users maintain their privacy until they feel comfortable sharing personal contact information.

Furthermore, the "RelyID" feature verifies the identity of eHarmony members, which helps to maintain the authenticity of profiles and reduces the chances of encountering fake profiles or scams.

Lastly, as part of their commitment to user safety, the eHarmony app also provides comprehensive safety tips to educate its members about potential online dating risks and best practices to ensure a safe dating experience.

Customer Support

eHarmony provides a robust customer support system designed to assist users with a wide range of issues.

Their support is accessible through multiple channels, including a comprehensive FAQ section on their website that covers common issues and queries.

For more complex inquiries, users can contact customer care via email or telephone. What makes eHarmony's customer support stand out is their commitment to prompt and efficient service, with most issues typically resolved in a timely manner.

However, it's worth noting that some users have reported longer wait times during peak hours, suggesting there's room for improvement in terms of response time.

Overall, eHarmony's customer support offerings reflect their dedication to providing a seamless and hassle-free dating experience for their users.

Responsiveness & Effectiveness in Addressing Concerns

eHarmony's customer care is often praised for its promptness and effectiveness in addressing user concerns.

They are responsive to feedback and quickly step in to resolve any issues a user may encounter.

The support team's hands-on approach and dedication to resolving problems effectively significantly enhance the user experience, instilling confidence in users about their safety and the reliability of the platform.

However, during peak hours, the responsiveness can slightly dip due to the high volume of requests. eHarmony continues to make strides in optimizing their customer service to ensure minimal wait times and swift issue resolution regardless of when a query is raised.

Pros and Cons

Summarize the main advantages and disadvantages of using eHarmony.

eHarmony Pros

  1. Scientifically Backed Approach: eHarmony uses rigorous and scientifically-backed compatibility matching, which increases the probability of finding a suitable match.
  2. Quality over Quantity: Unlike some dating apps, eHarmony focuses on delivering fewer but higher quality matches based on compatibility metrics.
  3. User Safety: eHarmony prioritizes user safety with robust security measures and vigilant customer support.

eHarmony Cons

  1. Cost: eHarmony is on the pricier side. While they offer free membership, the features are limited compared to the premium subscription.
  2. Time-Consuming Sign-Up Process: The initial questionnaire can be time-consuming to fill out, which might deter some potential users.
  3. Limited Search Functionality: Unlike other dating sites, users cannot freely browse members; they can only interact with the matches provided by the dating site.

How does this review differ from other eHarmony reviews?

This review tries to take a balanced and more nuanced approach compared to other eHarmony reviews.

While many reviews focus predominantly on either the positive or negative aspects of the platform, this review acknowledges both its strengths and weaknesses.

It identifies eHarmony's unique selling proposition - its emphasis on compatibility-based matching - while also highlighting potential deterrents such as cost and time-intensive sign-up process.

It goes beyond simply rating the platform, instead providing thoughtful insights and advice to help potential users make an informed decision based on their individual dating preferences and requirements. We hope you find it helpful!

FAQs - Other Things People Ask About eHarmony

What is eHarmony's approach to matching partners?

eHarmony uses a compatibility matching system that prioritizes quality over quantity. Upon signing up, users are required to complete a comprehensive questionnaire that gauges their personality traits, values, and interests.

Using this data, eHarmony applies its proprietary algorithm to find potential matches that are likely to result in a successful long-term relationship. Thus, eHarmony's approach goes beyond basic demographics or physical preferences, focusing instead on deep-seated compatibility between users.

Is eHarmony suitable for casual dating or is it more focused on long-term relationships?

eHarmony is primarily focused on fostering long-term relationships rather than casual dating.

The platform's comprehensive and in-depth questionnaire, coupled with its sophisticated compatibility matching, is designed to identify potential partners who are likely to be a good fit for a serious, committed relationship.

While it's not impossible to find casual dates on the eHarmony site, those seeking short-term dating or hookups may find other platforms more suited to their needs.

How time-consuming is the sign-up process on eHarmony?

The eHarmony dating site sign-up process can be somewhat time-consuming.

This is largely due to the comprehensive compatibility score that members get once they've filled in their personality questionnaire, which can take around 30-40 minutes.

However, it's important to note that this process is a crucial part of eHarmony's approach to matching partners.

The detailed information gathered during sign-up enables eHarmony's algorithm to make highly compatible match suggestions, potentially increasing the chances of a successful long-term relationship.

How much does eHarmony cost compared to other dating apps?

Compared to other dating apps, eHarmony falls in the mid to high price range. Its membership plans offer different features and vary in cost.

The platform offers a basic plan and a premium plan, with the latter offering more features and a higher price point. The longer the subscription term, the lower the monthly cost.

It's important to note that while eHarmony may be more expensive than some other online dating sites, its detailed compatibility quiz may increase the chances of finding a long-term partner, which some users find justifies the cost.

What are some of the main strengths and weaknesses of eHarmony as a dating site?

One of the main strengths of the eHarmony dating app is its comprehensive matching algorithm.

This system, based on the thorough compatibility questionnaire filled out during sign-up, enables eHarmony to make highly tailored match suggestions, potentially increasing the chances of a successful relationship.

The dating app user interface is also user-friendly and intuitive, making it easy for users of all technology skill levels to navigate.

However, eHarmony also has a few weaknesses. Creating your eHarmony account can be time-consuming and might deter users looking for a quicker start.

Additionally, the platform's pricing is on the higher end compared to other dating apps, which could be a barrier for some users.

Lastly, eHarmony's focus on serious daters means it may not be the best choice for those seeking short-term dating or casual hookups.

How do I cancel my eHarmony account?

To cancel eHarmony, follow these steps:

  1. Log into your eHarmony account.
  2. Navigate to your account settings.
  3. Click on "Billing."
  4. Scroll down to the "Subscription" section.
  5. Click on "Cancel My Subscription."
  6. Follow the prompts to confirm your premium membership cancellation.

Please note that cancelling your subscription will not automatically delete your profile. If you want to delete your profile completely, you will need to go to the "Profile" section of your account settings and select "Delete Profile."

Be aware that once your profile is deleted, all your matches and communications will be permanently lost. If you are considering leaving in favour of eHarmony alternatives, we would recommend revisiting this review to assess where eHarmony stands in relation to competing dating sites.

Visit eHarmony

Key Features

  • Personality mapping quiz
  • See who has viewed your profile
  • Updated matches as new members join
  • Location-based searches to find people nearby
  • Range of premium account options
  • Video dating feature
  • Expert dating advice
  • Flick to last visited profiles
  • Personalized match suggestions
  • 50% welcome packages on subscriptions
  • Private inbox
  • Tour the site to get to know all the features

Premium Membership Fees



Monthly Price


Free Membership
6 Months Membership
1 Month Membership
3 Months Membership

Final Thoughts

In conclusion, eHarmony's scientifically-backed compatibility matching system, focus on high-quality matches, and commitment to user safety make it a noteworthy contender in the online dating scene.

However, the cost of a premium subscription, the somewhat tedious sign-up process, and the limited search functionality may deter some potential users.

Like any platform, eHarmony has both strengths and areas for improvement. It's crucial for potential users to weigh these factors against their personal preferences and requirements in online dating before making a decision.

In our opinion, eHarmony is an excellent choice for individuals looking for serious, long-term relationships. Its emphasis on compatibility-based matches might not cater to those seeking casual dates or a wide array of options to browse through.

The cost and time-intensive sign-up process suggest that it's better suited for committed and patient users who are willing to invest time and money into finding a quality match.

Overall, while it might not cater to all dating preferences, eHarmony's unique approach makes it a standout in the realm of online dating.

For those who value depth and quality over quantity in their search for a long-term partner, eHarmony could be the right choice.

The platform's focus on compatibility and serious relationships sets it apart. However, those deterred by the price or seeking more flexibility in their search may want to explore other platforms.

Remember, the effectiveness of any online dating service largely depends on what you're looking for in a relationship, with eHarmony worth trying.

So choose wisely and happy dating!

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Disclosure: This website is an independent comparison site that helps consumers find the most suitable product for their needs. We are able to maintain a free, high-quality service by charging an advertising fee to featured brands whenever a user completes a purchase. These advertising fees might impact the placement of the brands on this page and combined with the conversion rates might impact the scoring as well which are further based on a combination of review findings, user experience and product popularity. We make best effort to present up-to-date information; however, we do not compare or include all service providers in the market.

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